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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34169
LatestTicket
CreatedAt
11/2/2022 11:23:54 AM
UpdatedAt
5/3/2023 1:40:58 PM
Subject
Water query
Description
Water leak and fixed leak Plumbers attached.
Priority
Disposition
23
ConversationType
3
Parent
Account
28891
OpenedBy
144
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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