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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34099
LatestTicket
CreatedAt
11/2/2022 6:43:38 AM
UpdatedAt
5/11/2023 7:05:12 AM
Subject
Water Query
Description
6 months policy adjustment  from 2020/10/08-2022/05/08
Priority
Disposition
23
ConversationType
3
Parent
Account
28856
OpenedBy
144
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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