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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
34041
LatestTicket
CreatedAt
11/1/2022 1:26:39 PM
UpdatedAt
6/2/2023 10:21:31 AM
Subject
Water Query
Description
Apply 6 months policy on the unread period&nbsp;<div>QRC-Response 2023/05/26</div><div>Six months policy done.</div><div>Water has been adjusted in terms of six moths policy adjustment ,the adjustment is inclusive of Vat and interest reversal.</div><b>Journal Number</b>: [691624]submitted for review and authorization<div>Analysis confirmed that there are two active meter in this account ,the account has also been forwarded to billing for verification of meter ,which meter is supposed to be serving the property,active meter no 160726553 and W020036320</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
28841
OpenedBy
9
AssignedTo
15
Region
2
Department
1
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
9
Updator
230
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