Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34033
LatestTicket
CreatedAt
11/1/2022 12:49:45 PM
UpdatedAt
5/25/2023 9:15:37 AM
Subject
water query
Description
please split the consumption as there were no readings taken since so there was a reversal made on the acc but consumer feels the amount is too high so he is asking for the consumption split<div>QRC-RESPONSE 2023/05/24</div><div>Query on spread consumption referred to billing department to verify readings</div><div>QRC -Response 2023/05/25</div><div>Billing department responded that the query has been attended to ,Journal pending to be released ,</div><b>Journal Number</b>: [603096] pending journal as per billing department.
Priority
Disposition
24
ConversationType
3
Parent
Account
28834
OpenedBy
145
AssignedTo
12
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
780
Updator
230
| Back to List