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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
34025
LatestTicket
CreatedAt
11/1/2022 12:15:12 PM
UpdatedAt
3/13/2023 8:38:04 AM
Subject
TRANFER CHARGES TO ACC - 10439360
Description
Please transfer Water, Fire and Rates charges to the New Account - 10439360<div><br></div><div>QRC RESPONSE:&nbsp;</div><div>Services has been transferred. Request sent to Rates Dpt to process change of ownership and refund on 10.03.2023</div><div>QRC UPDATED RESPONSE: Query Closed</div><div>Change of ownership and adjustments done. Consumer to kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28832
OpenedBy
146
AssignedTo
4
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/13/2023 8:38:04 AM
Thread
143900
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
887
Updator
3
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