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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
11966
LatestTicket
CreatedAt
11/1/2022 6:12:41 AM
UpdatedAt
12/23/2022 8:49:04 AM
Subject
reconnection fee
Description
Why reconnection fee R483 charged.<div>QRC :Response&nbsp;</div><div>DATE:23/12/2022</div><div>Reconnection charged to all accounts that are not uptodate as the pennalty fee.</div><div>The account is not up to date ,consumer to relog the query with detailed information.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28791
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
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Escalation
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History
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UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
ResolvedAt
12/23/2022 8:49:04 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
311
Updator
12
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