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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
33871
LatestTicket
CreatedAt
10/31/2022 1:53:02 PM
UpdatedAt
3/14/2023 7:55:00 AM
Subject
Water Query
Description
Staff had a huge billing on March 2022, kindly investigate.<div><b><u>QRC Response 2023/01/23</u></b></div><div><i style="">Based on assessment there is a possibility of Six months policy ,query had been submitted&nbsp;for review.</i></div><div><i><b>Six months policy done ,for period 2022/03&nbsp;</b></i></div><div><i style="">Water has been adjusted with a CR of&nbsp; R 101 261.22(Inclusive of Vat&nbsp; and Interest)Journal submitted&nbsp;for review and authorization.</i></div><b>Journal Number</b>: [529325]<br><b>Journal Amount</b>: [101261.22]<div>Query Closed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28785
OpenedBy
120
AssignedTo
12
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
2/20/2023 12:00:18 PM
Thread
141789
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator
230
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