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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
33831
LatestTicket
CreatedAt
10/31/2022 11:54:48 AM
UpdatedAt
5/25/2023 1:20:30 PM
Subject
water
Description
incorrect reading consumer provided correct reading, correct reading 2119.<div><br></div><div>Readings are in order. Account adjusted with 06 month policy and resolved under ref #79974</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28771
OpenedBy
110
AssignedTo
12
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
5/25/2023 1:20:29 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
3
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