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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7156
LatestTicket
CreatedAt
6/30/2021 9:16:49 AM
UpdatedAt
9/14/2021 12:49:53 PM
Subject
late termination
Description
late termination
Priority
Disposition
30
ConversationType
3
Parent
Account
6245
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-30T09:16:51.389Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:49:54.271Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172
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