Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7006

LatestTicket

CreatedAt

6/29/2021 8:27:52 AM

UpdatedAt

11/13/2022 11:23:32 AM

Subject

Leak letter

Description

Plumber's report submitted by consumer and filed.<div><br></div><div>monitor consumption, need two more readings for adjustment</div><div><br></div><div>100% credit on water done 2022/10</div><div><br></div><div><br></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

6104

OpenedBy

AssignedTo

17

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-29T08:26:56.393Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-15T06:52:29.343Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

11/13/2022 11:23:31 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13