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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6920
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LatestTicket
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CreatedAt
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6/28/2021 1:21:13 PM
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UpdatedAt
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1/27/2023 1:37:37 PM
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Subject
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plumbers letter submitted
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Description
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plumbers letter submitted<div>leak credit applied</div><br><br/><b>Journal Amount</b>: [-R18,660.34]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6022
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-28T13:20:17.802Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-13T10:27:59.184Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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1/27/2023 1:37:32 PM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3