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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6749
LatestTicket
CreatedAt
6/23/2021 12:58:14 PM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
REWFUSE QUERY
Description
REFUSE QUERY
Priority
Disposition
ConversationType
3
Parent
Account
5869
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
4
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-23T12:58:45.140Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
105
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18
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