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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6699
LatestTicket
CreatedAt
6/23/2021 7:36:42 AM
UpdatedAt
12/6/2022 7:31:24 AM
Subject
WATER QUERY
Description
WATER QUERY.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Waterworks reported an internal leak in 2020</div><div>Consumer to log a new query and <b>upload a signed copy of the plumbers letter stating what was repaired with date of repairs</b></div><div><br></div><br/><b>Journal Amount</b>: [186870.92]
Priority
Disposition
27
ConversationType
3
Parent
Account
5822
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-23T07:36:45.350Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T08:49:29.721Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T08:56:35.557Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-01-19T07:04:53.908Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
12/6/2022 7:31:19 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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