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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6653
LatestTicket
CreatedAt
6/22/2021 10:34:56 AM
UpdatedAt
5/13/2022 8:25:33 AM
Subject
Refuse query
Description
Refuse query -Refuse should not be charged , consumer<span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">&nbsp;pays the homeowners to collect and disburse the refuse and consumer is charged business rates instead of domestic</span><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">NO REFUSE ON ACCOUNT</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5775
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
4
SubQueryType
106
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-22T10:34:58.867Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-11T13:15:19.578Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-13T07:56:13.656Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
120
CreatedBy1
UpdatedBy1
5
ResolvedAt
5/13/2022 8:25:33 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
5
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