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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6593
LatestTicket
CreatedAt
6/21/2021 1:38:22 PM
UpdatedAt
11/6/2022 8:35:58 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information</div><div><br></div><div>Log a new new query and provide full information as to what the actual query is and which period is being queried. Upload supporting documents as reference to the query (eg: plumbers letter or picture of meter reading)</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5716
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-21T13:37:31.542Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/6/2022 8:35:57 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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