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Conversation
EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
663
LatestTicket
CreatedAt
10/13/2020 3:20:08 PM
UpdatedAt
3/2/2022 7:53:56 AM
Subject
Log Query
Description
<b><u>QRC RESPONSE: </u></b>There is no valid reason on why interest on reconnection fees should be done, query closed due to insufficient information provided.
Priority
Disposition
27
ConversationType
3
Parent
Account
929
OpenedBy
34
AssignedTo
34
Region
2
Department
23
QueryType
9
SubQueryType
70
Escalation
EscalationCron
History
[{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T13:36:32.098Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:00:46.516Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:02:07.571Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
70
CreatedBy1
UpdatedBy1
ResolvedAt
3/2/2022 7:53:56 AM
Thread
ResolvedBy
34
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
34
Updator
8