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EscalationLevel
LatestCall
427041
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6585
LatestTicket
CreatedAt
6/21/2021 1:00:17 PM
UpdatedAt
6/21/2021 1:00:36 PM
Subject
IVR call: statement
Description
Received call for statement for account 10424719 sent message: 432
Priority
Disposition
8
ConversationType
2
Parent
Account
5708
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/21/2021 1:00:36 PM
Thread
116161
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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