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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6503
LatestTicket
CreatedAt
6/21/2021 7:41:04 AM
UpdatedAt
10/29/2022 7:53:49 AM
Subject
high water consumption
Description
consumer querying high water consumption. kindly investigate and resolve.<div>Consumption decreased ,to contact consumer .<br></div><div><br></div><div><b>QRC RESPONSE: Query Closed due to No identifiable query and insufficient information.</b><br></div><div><b>To log a new query </b>and provide more information on the actual query: ie,</div><div>• Which date is under dispute?</div><div>• Does the query relate to any leaks? <b>If yes, upload signed copy of plumbers letter stating what was repaired with date of repairs.</b></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5625
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-21T07:41:06.015Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/29/2022 7:53:49 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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