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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6506
LatestTicket
CreatedAt
6/21/2021 7:38:21 AM
UpdatedAt
7/3/2022 11:54:03 AM
Subject
WATER QUERY WITH PLUMBERS LETTER
Description
<span style="background-color: rgb(255, 255, 255);">old terminated,new account debt written off.</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
5622
OpenedBy
AssignedTo
132
Region
4
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-21T07:37:30.807Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
7/3/2022 11:54:02 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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