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Conversation
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6497
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LatestTicket
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CreatedAt
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6/21/2021 7:20:44 AM
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UpdatedAt
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4/12/2022 9:39:10 AM
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Subject
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Water query
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Description
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Water query - high conumsption<br/><b>Journal Number</b>: [880168]
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Priority
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Disposition
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4
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ConversationType
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3
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Parent
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Account
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5614
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OpenedBy
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AssignedTo
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4
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-21T07:19:53.742Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-21T07:44:51.350Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-08-14T06:56:29.247Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-21T10:04:12.870Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-21T10:04:17.006Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T10:41:26.570Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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4/12/2022 9:39:10 AM
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Thread
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ResolvedBy
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4
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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13