Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
650
LatestTicket
CreatedAt
10/8/2020 8:03:57 AM
UpdatedAt
2/23/2023 8:21:38 AM
Subject
account to be linked to the correct unit
Description
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:&quot;Century Gothic&quot;,sans-serif;mso-ansi-language:EN-ZA"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="font-family:&quot;Century Gothic&quot;,sans-serif;mso-ansi-language:EN-ZA">Please see above-mentioned account number.&nbsp; Thisproperty sold and registered to new owners BB Nel in August2014.&nbsp; The new owners account being 10386185 however is linked to Unit 10which is not correct.&nbsp;<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="font-family:&quot;Century Gothic&quot;,sans-serif;mso-ansi-language:EN-ZA"><br></span></p><p class="MsoNormal"><span lang="EN-ZA" style="font-family:&quot;Century Gothic&quot;,sans-serif;mso-ansi-language:EN-ZA"><b><u>QRC RESPONSE:</u></b> Account query is being assessed, customer needs to provide transfer letter with correct Unit number which will assist in concluding the matter.</span></p>
Priority
Disposition
30
ConversationType
3
Parent
Account
904
OpenedBy
7
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-13T07:46:33.435Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:18:31.381Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T11:44:53.910Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-13T11:48:29.601Z"},{"op":"R","uid":"904","un":"vuyelwamx","dt":"2022-04-11T13:00:46.710Z"},{"op":"R","uid":"904","un":"vuyelwamx","dt":"2022-04-11T13:01:07.857Z"},{"op":"R","uid":"904","un":"vuyelwamx","dt":"2022-04-11T13:01:29.284Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
143066
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
7
Updator
8
| Back to List