Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6465
LatestTicket
CreatedAt
6/18/2021 12:42:41 PM
UpdatedAt
2/26/2023 6:45:56 AM
Subject
High consumption
Description
Kindly assess a high water consumption<div>to contact consumer.</div><div><br></div><div>QRC RESPONSE: Contacted consumer to ask whether he had any leaks at property on 19.11.22.</div><div>Consumer mentioned that he did report high water consumption to bcm and they did go out to property, he said it was on bcm side.</div><div>Although he has reported it and it was fixed the account is still very high.&nbsp;</div><div>He said he will send necessary documents to show high water reported.&nbsp;</div><div>Provided consumer with my email address.</div><div><br></div><div>QRC RESPONSE: 6 month policy processed, pending for authorization for 201904/201911.</div><div>Done on 19.11.2022 credit amount including is R 518.18 - Journal released 2020/06/30</div><br><b>Journal Number</b>: [018174]
Priority
Disposition
27
ConversationType
3
Parent
Account
5583
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T12:42:43.464Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
2/20/2023 9:08:02 AM
Thread
139731
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
| Back to List