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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6448
LatestTicket
CreatedAt
6/18/2021 11:39:28 AM
UpdatedAt
6/18/2022 9:59:27 AM
Subject
Rectify water charge
Description
Kindly assess account as there were no readings taken on account&nbsp;<div><br></div><div>-readings up to date on account</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5566
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T11:39:30.653Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T11:43:19.585Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
6/18/2022 9:59:27 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13
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