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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6425
LatestTicket
CreatedAt
6/18/2021 10:09:49 AM
UpdatedAt
8/20/2021 10:11:47 AM
Subject
Six Months Policy
Description
Kindly assess a six months policy for the period 202001-202009
Priority
Disposition
30
ConversationType
3
Parent
Account
5542
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T10:09:51.389Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-20T10:09:54.062Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
196
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