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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6422
LatestTicket
CreatedAt
6/18/2021 9:54:56 AM
UpdatedAt
7/3/2022 9:22:07 AM
Subject
water query
Description
high water consumption current reading 0549<div>Debt written off<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5539
OpenedBy
AssignedTo
7
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-06-18T09:54:08.110Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-22T09:23:58.087Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
7/3/2022 9:21:56 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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