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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6416
LatestTicket
CreatedAt
6/18/2021 9:15:43 AM
UpdatedAt
11/15/2022 9:26:06 AM
Subject
Hight water consumption
Description
Kindly assess a high water consumption on this account .<div><br></div><div>QRC RESPONSE" Query Closed due to insufficient query information</div><div>Charges are based on consumption as recorded on the meter</div><div>Kindly log a new query and provide full details as to the actual nature of query and the period of dispute.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5533
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T09:15:45.216Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/15/2022 9:26:06 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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