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Conversation
EscalationLevel
0
LatestCall
157921
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
641
LatestTicket
CreatedAt
10/5/2020 1:09:24 PM
UpdatedAt
2/24/2022 11:16:33 AM
Subject
Log Query
Description
consumer inquiring why she wasnt charge for water the whole of 2019 and complained that the meter readers always come and read her meter she also staying alone at this roperty and hardly use water.
Priority
Disposition
27
ConversationType
3
Parent
Account
886
OpenedBy
23
AssignedTo
23
Region
3
Department
23
QueryType
1
SubQueryType
67
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T11:52:07.943Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T11:53:02.705Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T11:53:25.041Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:45:08.782Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
4
ResolvedAt
2/24/2022 11:16:33 AM
Thread
119718
ResolvedBy
23
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
23
Updator
4