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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6337
LatestTicket
CreatedAt
6/17/2021 7:22:13 AM
UpdatedAt
6/17/2021 7:23:22 AM
Subject
High water charges
Description
Please investigate high water charges raised on this account.
Priority
Disposition
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-17T07:23:18.295Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
73
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