Delete

Are you sure you want to delete this?

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6252
LatestTicket
CreatedAt
6/15/2021 9:40:29 AM
UpdatedAt
10/22/2022 9:48:07 AM
Subject
Water query
Description
Water query - high consumption<div>6 months policy to be applied for 202205</div><div><br></div><div><b><u>QRC RESPONSE: </u></b>There is no High Consumption, account sent for assessment on six months policy 202205 billing period. Query Closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5377
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-15T09:40:31.143Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/22/2022 9:48:07 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
| Back to List