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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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616
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LatestTicket
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CreatedAt
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10/1/2020 7:01:17 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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Water Query
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Description
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Please apply 06 months policy for the unread period, August 2020<div><b> Late Termination ,Journal Number</b>: [126777]<br><div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION,JOURNAL{126777} AUTHORISED</div><br><br></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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855
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OpenedBy
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9
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-09-09T08:17:46.253Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T08:18:09.317Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T09:37:07.475Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:23:18.645Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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9
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Updator
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230