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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
6119
LatestTicket
CreatedAt
6/14/2021 10:29:52 AM
UpdatedAt
11/20/2022 7:14:54 AM
Subject
WATER QUERY AND READING
Description
CONSUMER SUBMITTED A WATER QUERY THAT IS RECURRING AND THE ACCOUNT IS BLOCKED<div><br></div><div><b><u>QRC RESPONSE:</u></b> The last report on water works system states change washers and repair glandnut there was no&nbsp; credit recommendation, date 20210804 Ref: 747760. The customer needs to log a new query and provide more information on possible leaks and if they had any plumbing repairs done log a new query and provide a plumbers report/affidavit. Query Closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5250
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"176","un":"nosisanab","dt":"2021-06-14T10:29:54.239Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
11/20/2022 7:14:53 AM
Thread
133487
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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