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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6111
LatestTicket
CreatedAt
6/14/2021 9:57:26 AM
UpdatedAt
10/23/2022 7:32:50 AM
Subject
6 Months policy
Description
high water consumption<div><br></div><div><b><u>QRC RESPONSE</u></b>: Water works report Ref:731198 dated 20210315 states there is a leak on consumer side, customer needs to log a new query and attach the plumbers letter if repairs were done. Query Closed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5243
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-06-14T09:56:41.789Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 7:32:50 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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