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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
6110
LatestTicket
CreatedAt
6/14/2021 9:53:11 AM
UpdatedAt
10/23/2022 7:35:57 AM
Subject
water query
Description
high water consumption<div>W/OFF<br></div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Write offs&nbsp; cleared water charge debt, query closed. Customers consumption is currently in order.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5242
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-06-14T09:52:27.527Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 7:35:57 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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