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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5977
LatestTicket
CreatedAt
6/11/2021 10:26:44 AM
UpdatedAt
7/20/2021 11:56:54 AM
Subject
late termination query
Description
consumer sold property and is requesting refund. kindly investigate and resolve.<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="93" style="border-collapse: collapse;width:70pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="93" style="height:15.75pt;width:70pt"><br></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse: collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">No change of ownership</td></tr></tbody></table></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5115
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-11T10:26:51.852Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:56:21.296Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
7/20/2021 11:56:54 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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