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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5968
LatestTicket
CreatedAt
6/11/2021 10:22:39 AM
UpdatedAt
7/3/2022 9:30:26 AM
Subject
leak
Description
leak in meter on bcm side was repaired by w.w&nbsp;<div>billing date affected was 2020/06/28.</div><div>To check Front desk for repair information</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
2177
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
100
Escalation
EscalationCron
History
[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-06-11T10:21:56.744Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2021-06-11T10:26:58.962Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
100
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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