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EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
5975
LatestTicket
CreatedAt
6/11/2021 10:20:57 AM
UpdatedAt
2/27/2023 7:14:09 AM
Subject
Water query
Description
Water query - six months policy&nbsp;<div>Six months policy 202010</div><div><b>QRC RESPONSE:</b></div><div>6 MONTHS POLICY 20201120 PERIOD</div><div><br></div><div>QRC RESPONSE: 6 Month policy processed and pending authorization for period 201603/202010.</div><div>Credit due R 40654.86 including vat.</div><div>Journal processed on 20.11.2022<br><div><br></div></div><br/><b>Journal Number</b>: [018629]<br/><b>Journal Amount</b>: [-R40,565.17]
Priority
Disposition
27
ConversationType
3
Parent
Account
5112
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T10:21:03.413Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
2/27/2023 7:14:03 AM
Thread
139830
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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