Delete
Are you sure you want to delete this?
Conversation
-
EscalationLevel
-
-
LatestCall
-
417905
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5948
-
LatestTicket
-
-
CreatedAt
-
6/11/2021 8:57:45 AM
-
UpdatedAt
-
3/28/2022 7:23:36 AM
-
Subject
-
IVR call: balance
-
Description
-
Received call for balance for account 10321039
undefined
<div>Six months policy applied on water.</div><br/><b>Journal Amount</b>: [4934.48]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
99
-
OpenedBy
-
-
AssignedTo
-
13
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:56:32.389Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:57:09.305Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:57:19.659Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:58:27.136Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
95
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/28/2022 7:23:36 AM
-
Thread
-
-
ResolvedBy
-
13
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12