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EscalationLevel
0
LatestCall
139739
LatestChat
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Campaign
IsOpen
Customer
573
LatestTicket
CreatedAt
9/18/2020 8:40:34 AM
UpdatedAt
3/16/2022 12:25:07 PM
Subject
Water Query
Description
Consumer is querying high water consumption for the month of June, July and August&nbsp;<div>Journal Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
813
OpenedBy
9
AssignedTo
9
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:06:22.881Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2022-03-16T12:25:08.024Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
3/16/2022 12:25:07 PM
Thread
ResolvedBy
9
WasCreatedByCustomer
HasIvrcall
Creator
9
Updator
17
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