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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5923
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LatestTicket
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CreatedAt
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6/11/2021 7:55:29 AM
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UpdatedAt
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10/27/2021 11:03:43 AM
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Subject
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Refuse
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Description
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Refuse - should not charge<br/><b>Journal Amount</b>: [429868]
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Priority
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Disposition
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25
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ConversationType
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3
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Parent
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Account
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5062
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OpenedBy
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AssignedTo
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75
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2
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Department
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23
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QueryType
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4
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106
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T07:58:16.290Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-08T08:42:09.949Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-11T09:48:49.827Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-11T11:13:13.485Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-27T10:58:18.917Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-27T11:02:40.245Z"}]
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CreatedBy
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UpdatedBy
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Category
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4
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Subcategory
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120
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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10/27/2021 11:03:43 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4