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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5891
LatestTicket
CreatedAt
6/10/2021 12:51:34 PM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
Incorrect tariff charge
Description
Incorrect tariff charge&nbsp;<br><b>Journal Number</b>: [840768]<div><br></div><div><b>RESPONSE QRC</b>:INCORRECT TARIFF CHARGE -JOURNAL{840768} AUTHORISED</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5032
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
4
SubQueryType
53
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-10T12:52:46.788Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:03:00.362Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:46:05.222Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
230
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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