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EscalationLevel
LatestCall
416989
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5881
LatestTicket
CreatedAt
6/10/2021 12:11:51 PM
UpdatedAt
6/10/2021 12:12:13 PM
Subject
IVR call: statement
Description
Received call for statement for account 10025677 sent message: 255
Priority
Disposition
8
ConversationType
2
Parent
Account
5023
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/10/2021 12:12:13 PM
Thread
115984
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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