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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5756
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LatestTicket
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CreatedAt
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6/9/2021 9:48:42 AM
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UpdatedAt
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7/21/2021 12:49:32 PM
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Subject
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no valid query details submitted
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Description
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<span lang="EN-US" style="font-size:11.0pt;font-family:
"Calibri",sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language:
AR-SA">no valid query details submitted</span><br>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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4907
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OpenedBy
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-09T09:49:00.603Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T11:54:58.890Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:49:38.753Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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44
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/21/2021 12:49:32 PM
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Thread
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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14