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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
5748
LatestTicket
CreatedAt
6/9/2021 9:24:06 AM
UpdatedAt
10/23/2022 12:05:11 PM
Subject
High water consumption
Description
Kindly assess a high water consumption on this account&nbsp;<div>&nbsp;2022.06.02 READINGS ARE CONSTANT<br></div><div><br></div><div><b><u>QRC RESPONSE: </u></b>Customer affected by stage 3 water punitive tariff, consumption average is above 20kl. If any internal leaks were repaired the customer needs to log a new query and attach the plumbers letter.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4902
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-09T09:24:25.308Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 12:05:10 PM
Thread
134351
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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