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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5713
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LatestTicket
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CreatedAt
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6/9/2021 7:45:54 AM
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UpdatedAt
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3/28/2022 8:58:43 AM
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Subject
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Meter Number Incorrect
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Description
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<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter Number Incorrect on solar </span><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">160417509 installed </span><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">20160901 but consumer picture SN160117544 WITH READING 900 TAKEN 2021.06.09</span><div><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">SEND EMAIL TO WATER WORKS FOR CONFIRMATION.</span></div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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4867
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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46
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-09T07:46:59.475Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:53:36.747Z"},{"op":"R","uid":"192","un":"busisiwemr","dt":"2022-03-28T08:58:44.239Z"}]
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Category
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1
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Subcategory
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46
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CreatedBy1
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UpdatedBy1
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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192