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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5708
LatestTicket
CreatedAt
6/9/2021 7:35:18 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
TRANSFER OF OWNERSHIP QUERY
Description
TRANSFER OF OWNERSHIP QUERY
Priority
Disposition
ConversationType
3
Parent
Account
4863
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-09T07:34:37.042Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-07T07:41:48.572Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-07T08:00:22.702Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:46:08.321Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172
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