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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5702
LatestTicket
CreatedAt
6/9/2021 7:03:32 AM
UpdatedAt
2/13/2022 10:20:22 AM
Subject
6 months policy processed.
Description
6 months policy processed.<br/><b>Journal Number</b>: [839609]
Priority
Disposition
27
ConversationType
3
Parent
Account
4857
OpenedBy
AssignedTo
8
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-09T07:04:50.541Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:17:24.484Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/13/2022 10:20:22 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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