Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5671
LatestTicket
CreatedAt: 6/8/2021 12:36:22 PM
UpdatedAt: 3/28/2022 7:23:36 AM
Subject: WATER LEAK CONSUMER SUBMIT PLUMBERS LETTER
Description: WATER LEAK CONSUMER SUBMIT PLUMBERS LETTER<div>need to monitor consumption for the next 3 months for average</div><br/><b>Monitoring Reason</b>: [need 3 months of consumption for average]
Priority
Disposition: 21
ConversationType: 3
Parent
Account: 4827
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-08T12:38:22.380Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-14T09:44:51.051Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-12T09:34:18.295Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 6