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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5630
LatestTicket
CreatedAt
6/8/2021 9:17:48 AM
UpdatedAt
11/21/2022 11:18:56 AM
Subject
WATER QUERY SINCE 2019-02 TO 2020-07
Description
WATER QUERY SINCE 2019-02 TO 2020-07<div><br></div><div><b><u>QRC RESPONSE</u></b>: The customer needs to advise if there were any leaks repaired and log a new query with the leak letter/affidavit to assess the account for a leak credit. Based on reading/consumption assessment to date there is no drop, consumer needs to inspect property for internal leaks. Query closed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4789
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-08T09:17:49.976Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/21/2022 11:18:55 AM
Thread
134325
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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