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EscalationLevel
0
LatestCall
132977
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Campaign
IsOpen
Not Set True False
Customer
534
LatestTicket
CreatedAt
9/13/2020 7:16:05 AM
UpdatedAt
2/23/2023 8:02:25 AM
Subject
Water Query
Description
Consumer is querying high water consumption for the month of April 2020 and August 2020, please correct the account.<div><br></div><div>Account is affected with punitive tariffs. Consumer to be advised to check for leaks</div>
Priority
Disposition
27
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3
Parent
Account
763
OpenedBy
9
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Region
2
Department
23
QueryType
1
SubQueryType
67
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T09:16:32.046Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/23/2023 8:02:24 AM
Thread
143060
ResolvedBy
13
WasCreatedByCustomer
Not Set True False
HasIvrcall
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Creator
9
Updator
13