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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5570
LatestTicket
CreatedAt
6/7/2021 1:40:40 PM
UpdatedAt
6/12/2021 10:54:35 AM
Subject
six months policy
Description
manual journal processed<br/><b>Journal Number</b>: [undefined]<br/><b>Journal Amount</b>: [9566.51]
Priority
Disposition
27
ConversationType
3
Parent
Account
4736
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-06-07T13:40:00.231Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:53:34.599Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
6/12/2021 10:54:35 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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